Return Policy
We want you to love your purchase. If something isn’t right, we’re here to help.
Returns
Due to the nature of pet-related products, we can only accept unused, unopened items in original packaging within 30 days.
We cannot accept returns of:
-
Used pet covers
-
Items with pet hair, stains, or damage
-
Items that cannot be resold for hygienic reasons
Exchanges
If your item arrives damaged or defective, we will replace it at no cost.
Please submit a message on our Contact Page within 7 days.
Refunds
Approved refunds are issued to your original payment method.
Shipping Costs
Customer is responsible for return shipping unless the item is defective.